How a Premium Dog Care Brand Unleashed Growth with Integrate IQ

This Houston-based dog care provider offers luxury boarding, daycare, grooming, and training across multiple locations. Known for personalized attention and state-of-the-art facilities, the company’s customer base has grown rapidly but its data systems couldn’t keep up.

Key Results

Client

Houston-based premium dog care company with six locations and a reputation for luxury play areas and personalized service

Challenge

Gingr (scheduling and accounting) and HubSpot (marketing) operated in silos, blocking data flow and insights

Pain Points

No real-time visibility into customer behavior or service usage
Inability to segment customers by purchase history or service type
Missed cross-sell and upsell opportunities
Manual, error-prone scheduling for open service slots

Solution

Custom bi-directional integration between Gingr and HubSpot using webhooks
Data backfill and cleanup to unify historical records
Training to ensure staff adoption and data accuracy
Collaboration with Gingr to expand integration functionality for future automation

Results

Automated customer segmentation and campaign targeting
Unified sales and marketing workflows
Real-time visibility into service capacity and customer data
Faster response times and higher utilization of open slots

Impact

A fully connected, data-driven operation that increased sales opportunities, improved marketing precision, and created a smoother customer experience.

Takeaway

Contact Integrate IQ to connect your service platforms with HubSpot.

The Challenge: Best-in-Class Systems, Disconnected Data

The company used Gingr to manage scheduling, accounting, and customer profiles, while HubSpot powered its marketing and communication efforts.

Without integration, data remained trapped in separate systems, creating operational blind spots:

Marketing teams lacked insight into service history and customer preferences.

Cross-selling additional services like grooming or training was guesswork

Real-time availability and booking data weren’t accessible in HubSpot.

Reporting across revenue, marketing, and customer engagement was incomplete.

The result? A business with strong tools but no shared visibility across teams.

The Solution: A Tailored HubSpot - Gingr Integration

Integrate IQ bridged the gap with a custom bi-directional integration that created a seamless flow of data between Gingr and HubSpot.

Integration highlights:

Two-Way Sync

Customer records, purchases, and service updates now move freely between Gingr and HubSpot.

Historical Data Migration

Integrate IQ performed a complete backfill of Gingr data into HubSpot, ensuring a unified customer record from day one.

Clean Data Foundation

Discrepancies and duplicates were resolved before launch to ensure consistent reporting.

Future-Ready Architecture

The integration was built to scale, with added flexibility for automation and advanced reporting.

Staff Enablement

Training sessions equipped the team to use HubSpot more effectively and maintain clean, accurate data.

Two-Way Sync

Customer records, purchases, and service updates now move freely between Gingr and HubSpot.

Historical Data Migration

Integrate IQ performed a complete backfill of Gingr data into HubSpot, ensuring a unified customer record from day one.

Clean Data Foundation

Discrepancies and duplicates were resolved before launch to ensure consistent reporting.

Future-Ready Architecture

The integration was built to scale, with added flexibility for automation and advanced reporting.

Staff Enablement

Training sessions equipped the team to use HubSpot more effectively and maintain clean, accurate data.

The Results: Happier Teams, Smarter Marketing, and Full Kennels

After implementation, the impact was immediate and measurable:

Automated Segmentation: HubSpot can now target customers by service type, frequency, and location turning insights into personalized offers.

Marketing Efficiency: Automated campaigns promote services like grooming or training to the right customers at the right time ensuring all revenue streams are delivering all the time.

Operational Harmony: Gingr handles scheduling while HubSpot powers marketing, with both systems in perfect sync.

Revenue Growth: Real-time visibility into openings enabled staff to dynamically fill cancellations and open slots.

Data Confidence: Clean, consistent records provided reliable reporting and business insight.

Automated Segmentation: HubSpot can now target customers by service type, frequency, and location turning insights into personalized offers.

Marketing Efficiency: Automated campaigns promote services like grooming or training to the right customers at the right time ensuring all revenue streams are delivering all the time.

Operational Harmony: Gingr handles scheduling while HubSpot powers marketing, with both systems in perfect sync.

Revenue Growth: Real-time visibility into openings enabled staff to dynamically fill cancellations and open slots.

Data Confidence: Clean, consistent records provided reliable reporting and business insight.

By connecting Gingr and HubSpot, this dog care brand transformed disconnected tools into a unified growth engine unleashing more efficient operations and stronger customer engagement.

Modern Pet Care Runs on Connected Systems

Integrate IQ helps service-based businesses eliminate data silos and automate customer engagement. Whether you use Gingr, Mindbody, or another booking platform, we design custom HubSpot integrations that connect every part of your business from marketing to scheduling to reporting.

Ready to unleash your growth?

Schedule a free consultation and see how Integrate IQ can help your team save time, boost revenue, and deliver a world-class customer experience.

Schedule a Free Consultation