HubSpot Diamond Solutions Partner
HubSpot + Dialpad Integration: Unify Communications & Customer Data
Sync Dialpad’s AI-powered voice data with HubSpot to automate call logging, enrich contact profiles, and unlock conversation intelligence for your entire revenue team.
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Empower Your Sales Teams with CRM Context
Give your reps the full customer history before they say "hello." By syncing HubSpot data to Dialpad, your team can personalize every interaction and eliminate manual data entry.
View HubSpot contact details, deal stages, and owner information directly within the Dialpad app sidebar.
Eliminate manual logging by automatically syncing outbound and inbound calls to the correct HubSpot record.
Click-to-dial directly from HubSpot to initiate calls in Dialpad, streamlining high-volume outreach.
Access real-time "Battle Cards" or sales scripts in Dialpad triggered by HubSpot contact properties.
Give your reps the full customer history before they say "hello." By syncing HubSpot data to Dialpad, your team can personalize every interaction and eliminate manual data entry.
Integrate IQ has consistently shown they can be trusted with even the most complex projects. I know our customers are in great hands and that the job will always get done right.
Turn Voice Data into Revenue Insights
Your CRM is missing the nuance of actual conversations. Our integration pipes Dialpad call summaries, transcripts, and sentiment scores back into HubSpot, enabling better coaching and reporting.
Sync AI-generated call summaries and full transcripts to the HubSpot activity timeline for instant review.
Build reports in HubSpot based on call sentiment (Positive/Negative) to identify at-risk accounts or coaching opportunities.
Trigger automated workflows in HubSpot (e.g., "Send Follow-up Email") based on specific call dispositions logged in Dialpad.
Attribute closed deals to specific sales calls or SMS interactions to prove the ROI of your outreach efforts.
Your CRM is missing the nuance of actual conversations. Our integration pipes Dialpad call summaries, transcripts, and sentiment scores back into HubSpot, enabling better coaching and reporting.
A Flexible Sync Architecture for Voice
Our custom integrations are engineered for flexibility and scale, handling any business logic and data transformation you require.
Built for Your Business Process
Standard integrations struggle with custom objects or specific logging rules. We build your sync logic around your sales process, ensuring your CRM remains clean and your data actionable.
- Bi-Directional & Uni-Directional Sync: Keep contact details aligned in both systems, while pushing heavy voice data (recordings/transcripts) one-way to HubSpot.
- Real-time & Scheduled Syncs: Log calls and SMS instantly to the activity timeline, or run nightly batch syncs for analytics reporting.
- Custom Sync Logic & Triggers: Log calls only if they last longer than 30 seconds, or exclude internal calls from syncing to HubSpot to keep data clean.
- High-Volume Data Handling: We manage high-volume call centers, ensuring that thousands of daily call logs and transcripts sync without hitting API limits.
Comprehensive Object and Field Mapping
We map the data that matters, connecting your communication platform directly to your customer records.
HubSpot
Dialpad
- Contacts
- Companies
- Activities (Calls)
- Activities (SMS)
- Deals
- Custom Properties
- Contacts
- Companies
- Call Logs / Recordings
- Message Logs
- Active Calls (Context)
- Call Sentiment / AI Summary
- Contacts Contacts
- Companies Companies
- Activities (Calls) Call Logs / Recordings
- Activities (SMS) Message Logs
- Deals Active Calls (Context)
- Custom Properties Call Sentiment / AI Summary
Transparent, Project-Based Pricing
No surprises. Clear scope, clear acceptance tests. We believe in straightforward pricing so you know exactly what to expect before we begin.
A failed integration is more than a technical problem: it's a drain on time, budget, and morale. We are the specialists that leading companies like MetLife trust to handle their most mission-critical data flows. We don't rely on fragile connectors or simplistic platforms because we know they can't handle enterprise scale. Our approach is built on robust, custom development and a deep understanding of both HubSpot and the systems you need to connect it to. Partnering with us isn't just another attempt; it's an investment in certainty.
Why Integrate IQ?
Our four pillars for delivering successful outcomes on complex projects.
Mastery of Complexity
We thrive on custom API integrations, multi-system migrations, and “messy data” that makes others pause. Full support for standard and custom objects across your stack is table stakes for us.
Pragmatic Innovation
Real problems, shipped solutions. Our proprietary Smart Ramp apps were developed to fill gaps in HubSpot capabilities and solve real-world customer problems. The same practical mindset powers our HubSpot AI Accelerator: We focus on data readiness and shipped outcomes, not shiny features.
De-Risking the Process
Complex projects demand clarity. Our Smart Process runs on an 8-12 week cadence with stage gates, transparent deliverables, and clear pricing. That’s how we maintain a 98.5% customer retention rate.
The Expert You Call
We’re a developer-led team of integration engineers, solution architects, and technical PMs. Clients describe us simply: 'the folks you call when something seems impossible.'
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Frequently Asked Questions
The native integration is robust, but our custom solution handles complex workflows, such as mapping custom call dispositions to specific HubSpot deal stages or ticket creation.
Yes. We can log SMS conversations as activities on the HubSpot contact timeline, keeping all communication history in one place.
We sync the link to the call recording and the AI transcript directly to the HubSpot call object, making it easy for managers to review.
Absolutely. We can trigger a HubSpot task or workflow (e.g., "Urgent Follow-up") whenever a missed call is logged from a high-value lead.
We use phone number matching logic (stripping formatting to ensure accuracy) to associate incoming calls with the correct HubSpot contact record.
Capture Every Conversation
Don't let valuable customer insights vanish when the phone hangs up. Schedule a discovery call to see how a unified HubSpot and Dialpad system can automate your sales data and improve team performance.
Schedule Your Integration Discovery Call