HubSpot Diamond Solutions Partner

HubSpot + Dialpad Integration: Unify Communications & Customer Data

Sync Dialpad’s AI-powered voice data with HubSpot to automate call logging, enrich contact profiles, and unlock conversation intelligence for your entire revenue team.

98.5%
Client Retention
275+
Platforms Integrated
16B+
Fields Synced Annually
HubSpot Diamond Partner

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Empower Your Sales Teams with CRM Context

Give your reps the full customer history before they say "hello." By syncing HubSpot data to Dialpad, your team can personalize every interaction and eliminate manual data entry.

View HubSpot contact details, deal stages, and owner information directly within the Dialpad app sidebar.

Eliminate manual logging by automatically syncing outbound and inbound calls to the correct HubSpot record.

Click-to-dial directly from HubSpot to initiate calls in Dialpad, streamlining high-volume outreach.

Access real-time "Battle Cards" or sales scripts in Dialpad triggered by HubSpot contact properties.

Give your reps the full customer history before they say "hello." By syncing HubSpot data to Dialpad, your team can personalize every interaction and eliminate manual data entry.

Integrate IQ has consistently shown they can be trusted with even the most complex projects. I know our customers are in great hands and that the job will always get done right.

Kathleen Rush

Manager, Strategic Partner Development Team at HubSpot

Turn Voice Data into Revenue Insights

Your CRM is missing the nuance of actual conversations. Our integration pipes Dialpad call summaries, transcripts, and sentiment scores back into HubSpot, enabling better coaching and reporting.

Sync AI-generated call summaries and full transcripts to the HubSpot activity timeline for instant review.

Build reports in HubSpot based on call sentiment (Positive/Negative) to identify at-risk accounts or coaching opportunities.

Trigger automated workflows in HubSpot (e.g., "Send Follow-up Email") based on specific call dispositions logged in Dialpad.

Attribute closed deals to specific sales calls or SMS interactions to prove the ROI of your outreach efforts.

Hubspot Report

Your CRM is missing the nuance of actual conversations. Our integration pipes Dialpad call summaries, transcripts, and sentiment scores back into HubSpot, enabling better coaching and reporting.

A Flexible Sync Architecture for Voice

Our custom integrations are engineered for flexibility and scale, handling any business logic and data transformation you require.

Built for Your Business Process

Standard integrations struggle with custom objects or specific logging rules. We build your sync logic around your sales process, ensuring your CRM remains clean and your data actionable.

  • Bi-Directional & Uni-Directional Sync: Keep contact details aligned in both systems, while pushing heavy voice data (recordings/transcripts) one-way to HubSpot.
  • Real-time & Scheduled Syncs: Log calls and SMS instantly to the activity timeline, or run nightly batch syncs for analytics reporting.
  • Custom Sync Logic & Triggers: Log calls only if they last longer than 30 seconds, or exclude internal calls from syncing to HubSpot to keep data clean.
  • High-Volume Data Handling: We manage high-volume call centers, ensuring that thousands of daily call logs and transcripts sync without hitting API limits.

Comprehensive Object and Field Mapping

We map the data that matters, connecting your communication platform directly to your customer records.

HubSpot

Dialpad

  • Contacts
  • Companies
  • Activities (Calls)
  • Activities (SMS)
  • Deals
  • Custom Properties
  • Contacts
  • Companies
  • Call Logs / Recordings
  • Message Logs
  • Active Calls (Context)
  • Call Sentiment / AI Summary
  • Contacts Contacts
  • Companies Companies
  • Activities (Calls) Call Logs / Recordings
  • Activities (SMS) Message Logs
  • Deals Active Calls (Context)
  • Custom Properties Call Sentiment / AI Summary

Transparent, Project-Based Pricing

No surprises. Clear scope, clear acceptance tests. We believe in straightforward pricing so you know exactly what to expect before we begin.

We fix what others can't: 50% Of our customers hired us to fix a failed integration.

A failed integration is more than a technical problem: it's a drain on time, budget, and morale. We are the specialists that leading companies like MetLife trust to handle their most mission-critical data flows. We don't rely on fragile connectors or simplistic platforms because we know they can't handle enterprise scale. Our approach is built on robust, custom development and a deep understanding of both HubSpot and the systems you need to connect it to. Partnering with us isn't just another attempt; it's an investment in certainty.

Trusted by Leaders, Proven by Results

Trusted by High-Growth Companies

See why leaders at scaling companies partner with Integrate IQ's experts.

I've been working with Integrate IQ for over 2 years now. We've had several outside systems that we wanted integrated with our HubSpot instance. From project planning and scoping, through build, and after deployment support, the team at Integrate IQ has been exemplary to work with. They've delivered on all commitments, helped established reasonable time frames for deliverab…

Marohn, M

We've partnered with Integrate IQ for over five years to develop integrations between our complex and not-so-widely-known ERP. They understand HubSpot's strengths, weaknesses and limitations, and are able to easily adapt to our evolving needs. They had an ownership change a few years ago, but that did not impact their expertise/service. We really appreciate our relationship…

Craychee, A

Integrate IQ has been great to work with! As someone who can be intimidated when things get too technical, they made the process of outlining our integration very approachable and understandable. They're great to work with and built the integration that we asked for, and then continued to work with us to fine-tune the tool over time as we figured out exactly what we needed.

Lauren Little

Integrate has been fantastic to work with. They helped us implement our CRM, design a framework for our pipeline that works perfectly and they built out an integration between HubSpot and Netsuite which allows our data to flow seamlessly. They've been an invaluable partner in our growth.

Whipple, M

We worked with Integrate IQ on a complex integration and now we have a fantastic solution that makes HubSpot work even better!

Ben Donahower

HubSpot Is the Platform. We Make It Perform

Why Businesses Trust Integrate IQ for a Smarter HubSpot Experience

Category
HubSpot Direct
Integrate IQ
Setup Approach
Guided setup with best-practice coaching.
Done-for-you configuration — we build and optimize everything for you.
Integrations
Standard native apps and limited connectors.
Custom integrations with 275+ platforms — fully tested and supported.
CRM Migrations
Basic import support.
Complete migration from any CRM — clean data, mapped fields, zero downtime.
Technical Capability
Advisory-focused.
Engineer-led builds with API, automation, and custom object expertise.
Ongoing Support
Ticket-based, reactive
Dedicated partner support, proactive optimization & monitoring
Team Expertise
Generalists across thousands of accounts
Senior HubSpot engineers with 275+ complex integrations delivered
Frequently Asked Questions

Frequently Asked Questions

The native integration is robust, but our custom solution handles complex workflows, such as mapping custom call dispositions to specific HubSpot deal stages or ticket creation.

Yes. We can log SMS conversations as activities on the HubSpot contact timeline, keeping all communication history in one place.

We sync the link to the call recording and the AI transcript directly to the HubSpot call object, making it easy for managers to review.

Absolutely. We can trigger a HubSpot task or workflow (e.g., "Urgent Follow-up") whenever a missed call is logged from a high-value lead.

We use phone number matching logic (stripping formatting to ensure accuracy) to associate incoming calls with the correct HubSpot contact record.

Capture Every Conversation

Don't let valuable customer insights vanish when the phone hangs up. Schedule a discovery call to see how a unified HubSpot and Dialpad system can automate your sales data and improve team performance.

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