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HubSpot & JustCall Integration: A Unified Phone System for Growth
Connect your cloud phone system directly to your CRM. This integration syncs JustCall’s dialer, SMS, and call intelligence with HubSpot, giving your GTM teams a complete history of every conversation.
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Empower Your Sales Team with an Embedded Dialer
Eliminate the need for your reps to switch between tabs or devices. This integration embeds JustCall’s powerful CTI (Computer Telephony Integration) directly within HubSpot, enabling seamless communication.
Click-to-Call Efficiency: Initiate calls instantly by clicking any phone number within a HubSpot contact, company, or deal record.
Instant Screen Pops: When an inbound call arrives, a "screen pop" displays the caller's HubSpot profile, giving your rep immediate access to open deals, recent tickets, and interaction history.
Automated SMS Logging: Send and receive text messages directly from the HubSpot timeline. All SMS conversations are automatically logged, creating a permanent record of the discussion.
Power Dialer Lists: Push HubSpot lists directly to the JustCall Power Dialer to automate outbound calling campaigns and increase rep productivity.
Eliminate the need for your reps to switch between tabs or devices. This integration embeds JustCall’s powerful CTI (Computer Telephony Integration) directly within HubSpot, enabling seamless communication.
Integrate IQ has consistently shown they can be trusted with even the most complex projects. I know our customers are in great hands and that the job will always get done right.
Turn Call Data into Revenue Intelligence
Your phone conversations hold critical insights. This integration pipes that audio and metadata back into HubSpot, allowing your GTM teams to analyze performance and optimize their strategy.
Centralize Call Recordings: Automatically save call recordings and voice notes to the HubSpot contact timeline. Managers can review calls for QA and coaching without leaving the CRM.
Trigger Workflows from Outcomes: Use JustCall disposition codes (e.g., "Left Voicemail," "Interested") to trigger HubSpot workflows. Automatically send a follow-up email or move a deal stage based on the call result.
Report on Activity: Native HubSpot reports can now include JustCall data. Build dashboards to track call volume, duration, and connection rates against revenue goals.
Enhance Lead Scoring: Increase a contact's lead score based on call duration or frequency, surfacing the most engaged prospects to your sales team.
Your phone conversations hold critical insights. This integration pipes that audio and metadata back into HubSpot, allowing your GTM teams to analyze performance and optimize their strategy.
A Flexible Sync Built for Your Calling Workflows
Our custom integrations are engineered for flexibility and scale, handling any business logic and data transformation you require.
Built for Your Business Process
Native integrations provide basic logging, but high-volume teams need more. We build a robust, API-level integration that maps to your specific routing logic, custom dispositions, and unique data needs.
- Bi-Directional & Uni-Directional Sync: We configure a true two-way sync for contacts to keep your address books aligned. Call activities and SMS logs flow one-way to HubSpot to create a clean, reportable history.
- Real-time & Scheduled Syncs: Sync calls and messages in real-time to ensure your activity feed is always current. We can also run scheduled jobs to update contact ownership or sync historical call data.
- Custom Sync Logic & Triggers: We build the rules you need. Only create a new contact for inbound calls if the duration exceeds 30 seconds. Automatically create a deal if a call is tagged "Demo Booked."
- High-Volume Data Handling: Whether you have ten reps or a hundred, our integration is built to handle high-volume call centers and SMS campaigns without data loss or latency.
Comprehensive Object & Field Mapping
We map the data that matters, connecting your cloud phone system directly to your CRM.
HubSpot
JustCall
- Contacts
- Companies
- Deals
- Engagements (Calls)
- Engagements (SMS)
- Owners
- Custom Properties
- Contacts
- (Associated via Contact)
- (Associated via Call Activity)
- Call Logs / Recordings
- Text Messages
- Agents / Users
- Call Dispositions / Notes
- Contacts Contacts
- Companies (Associated via Contact)
- Deals (Associated via Call Activity)
- Engagements (Calls) Call Logs / Recordings
- Engagements (SMS) Text Messages
- Owners Agents / Users
- Custom Properties Call Dispositions / Notes
Transparent, Project-Based Pricing
No surprises. Clear scope, clear acceptance tests. We believe in straightforward pricing so you know exactly what to expect before we begin.
A failed integration is more than a technical problem: it's a drain on time, budget, and morale. We are the specialists that leading companies like MetLife trust to handle their most mission-critical data flows. We don't rely on fragile connectors or simplistic platforms because we know they can't handle enterprise scale. Our approach is built on robust, custom development and a deep understanding of both HubSpot and the systems you need to connect it to. Partnering with us isn't just another attempt; it's an investment in certainty.
Why Integrate IQ?
Our four pillars for delivering successful outcomes on complex projects.
Mastery of Complexity
We thrive on custom API integrations, multi-system migrations, and “messy data” that makes others pause. Full support for standard and custom objects across your stack is table stakes for us.
Pragmatic Innovation
Real problems, shipped solutions. Our proprietary Smart Ramp apps were developed to fill gaps in HubSpot capabilities and solve real-world customer problems. The same practical mindset powers our HubSpot AI Accelerator: We focus on data readiness and shipped outcomes, not shiny features.
De-Risking the Process
Complex projects demand clarity. Our Smart Process runs on an 8-12 week cadence with stage gates, transparent deliverables, and clear pricing. That’s how we maintain a 98.5% customer retention rate.
The Expert You Call
We’re a developer-led team of integration engineers, solution architects, and technical PMs. Clients describe us simply: 'the folks you call when something seems impossible.'
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Frequently Asked Questions
Yes. All inbound and outbound SMS and MMS messages are logged as activities on the HubSpot contact timeline, ensuring a complete view of communication.
Absolutely. We map JustCall disposition codes (e.g., "Bad Timing," "Qualified") to HubSpot properties. You can use these updates to enroll contacts in nurture sequences or create tasks for follow-up.
If a call comes from a number not in your CRM, the integration can be configured to automatically create a new contact in HubSpot and assign it to the rep who answered.
Yes. The integration places the JustCall CTI dialer directly inside the HubSpot interface, allowing for click-to-call functionality and minimizing context switching.
Connect Your Voice Channel to Your Revenue Engine
It is time to unify your communication stack. Schedule a free discovery call, and we will map out your call data flow and show you how to turn every conversation into an actionable data point.
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