HubSpot Diamond Solutions Partner
HubSpot & Linear Integration: Align Customer Feedback with Engineering Execution
Bridge the gap between front-line teams and developers. Automatically push HubSpot tickets into Linear issues to ensure bugs and feature requests reach engineering instantly, without manual triage or lost context.
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Streamline Issue Tracking
Engineering shouldn't operate in a vacuum. Integrating with HubSpot provides developers with the "why" behind every issue by attaching direct customer context to the code they are shipping.
Automated Issue Creation: Generate Linear issues directly from HubSpot tickets with a single click or workflow trigger, eliminating copy-paste errors.
Contextual Insight: Attach customer quotes, revenue impact, and urgency from HubSpot directly to the Linear issue description.
Cycle Sync: Automatically triage requests into specific Linear teams or project cycles based on the ticket type or product line.
Engineering shouldn't operate in a vacuum. Integrating with HubSpot provides developers with the "why" behind every issue by attaching direct customer context to the code they are shipping.
Integrate IQ has consistently shown they can be trusted with even the most complex projects. I know our customers are in great hands and that the job will always get done right.
Close the Feedback Loop
Sales and Support teams lose credibility when they can't provide updates. This integration gives revenue teams real-time visibility into the status of bugs and features without distracting engineers.
Status Visibility: Sync Linear issue states (e.g., "In Progress," "Done") back to the HubSpot ticket so agents know exactly when to update the customer.
Roadmap Clarity: View linked Linear projects on the Deal or Company record to see if critical features are on track for a prospect.
Automated Notifications: Trigger HubSpot emails to customers automatically when the associated Linear issue is marked "Completed."
Sales and Support teams lose credibility when they can't provide updates. This integration gives revenue teams real-time visibility into the status of bugs and features without distracting engineers.
Flexible, Robust Sync Architecture
Built for Your Business Process Native integrations often lack depth. We build logic that respects your engineering triage process, ensuring data flows correctly between your support queues and development sprints without disrupting the developer experience.
Built for Your Business Process
Standard, out-of-the-box connectors are built for simple, one-way data pushes. They can't handle the dynamic, tag-based segmentation or project management functions of Linear. We build your integration around your specific automations, mapping custom fields and project data bi-directionally.
- Bi-Directional & Uni-Directional Sync:: Push tickets to Linear to report bugs, and pull status updates back to HubSpot to inform the account team.
- Real-time & Scheduled Syncs:: Use webhooks for instant issue creation during critical outages, while using scheduled syncs for roadmap status updates to manage API usage.
- Custom Sync Logic & Triggers:: Apply specific rules, such as only syncing "High Priority" tickets to the "Urgent" Linear triage queue, while routing feature requests to the "Backlog."
- High-Volume Data Handling:: Our architecture is capable of handling high-velocity ticket volumes without hitting API limits or slowing down your Linear instance.
Comprehensive Object & Field Mapping
We map your CRM architecture directly to your product management hierarchy.
HubSpot
Linear
- Ticket
- Ticket Status
- Ticket Priority
- Ticket Description
- Contact / Company
- Deal (Feature Request)
- Issue
- Issue Status / Workflow State
- Issue Priority
- Issue Description
- Requester / Customer Context
- Project
- Ticket Issue
- Ticket Status Issue Status / Workflow State
- Ticket Priority Issue Priority
- Ticket Description Issue Description
- Contact / Company Requester / Customer Context
- Deal (Feature Request) Project
Transparent, Project-Based Pricing
No surprises. Clear scope, clear acceptance tests. We believe in straightforward pricing so you know exactly what to expect before we begin.
A failed integration is more than a technical problem: it's a drain on time, budget, and morale. We are the specialists that leading companies like MetLife trust to handle their most mission-critical data flows. We don't rely on fragile connectors or simplistic platforms because we know they can't handle enterprise scale. Our approach is built on robust, custom development and a deep understanding of both HubSpot and the systems you need to connect it to. Partnering with us isn't just another attempt; it's an investment in certainty.
Why Integrate IQ?
Our four pillars for delivering successful outcomes on complex projects.
Mastery of Complexity
We thrive on custom API integrations, multi-system migrations, and “messy data” that makes others pause. Full support for standard and custom objects across your stack is table stakes for us.
Pragmatic Innovation
Real problems, shipped solutions. Our proprietary Smart Ramp apps were developed to fill gaps in HubSpot capabilities and solve real-world customer problems. The same practical mindset powers our HubSpot AI Accelerator: We focus on data readiness and shipped outcomes, not shiny features.
De-Risking the Process
Complex projects demand clarity. Our Smart Process runs on an 8-12 week cadence with stage gates, transparent deliverables, and clear pricing. That’s how we maintain a 98.5% customer retention rate.
The Expert You Call
We’re a developer-led team of integration engineers, solution architects, and technical PMs. Clients describe us simply: 'the folks you call when something seems impossible.'
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Frequently Asked Questions
Yes. This is critical for tracking the volume of requests for a specific bug or feature. We can configure the sync to append new ticket links to existing Linear issues.
Yes. We can pass image URLs or file attachments from the HubSpot ticket directly into the Linear issue so developers can see the bug in action.
Yes. We can push internal HubSpot notes to Linear comments to provide extra context, or pull Linear engineering comments back to HubSpot (optional, based on privacy needs).
This is a managed integration solution. We configure the API endpoints specifically for your workflow to ensure it handles your custom properties and team structures reliably.
Ready to Ship Faster?
Eliminate the game of "telephone" between support and engineering. Let’s build a workflow where customer feedback drives product development directly and transparently.
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