HubSpot Diamond Solutions Partner

HubSpot + Vonage Integration: Sync Your Contact Center & CRM

Unified communications meets customer data. Sync Vonage calls to HubSpot to automate logging, enable screen pops, and capture every interaction in your single source of truth.

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98.5%

Client Retention

275+

Platforms Integrated

16B+

Fields Synced Annually

HubSpot Diamond Partner

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Empower Agents with Instant Context

Give your support and sales agents the info they need before they say "hello." By syncing HubSpot data to Vonage Contact Center (VCC) or Business Communications (VBC), your team can resolve issues faster.

Screen Pops: Display HubSpot contact details, deal stages, and open tickets instantly when an inbound call arrives.

Click-to-Dial: Initiate calls directly from HubSpot records to Vonage, eliminating misdials and speeding up outreach.

Automated Logging: Reduce after-call work (ACW) by automatically logging call duration, date, and time to the correct HubSpot record.

Smart Routing: Route incoming calls to specific agents based on HubSpot contact ownership or account tier.

Integrate IQ has consistently shown they can be trusted with even the most complex projects. I know our customers are in great hands and that the job will always get done right.

Kathleen Rush

Manager, Strategic Partner Development Team at HubSpot

Turn Voice Data into Pipeline Insights

Your CRM shouldn't be silent. Our integration pipes Vonage recordings, dispositions, and metrics back into HubSpot, driving better reporting and automation.

Recordings on Timeline: Sync links to call recordings directly to the HubSpot Activity Timeline for easy manager review and coaching.

Workflow Triggers: Trigger automated follow-up emails or tasks in HubSpot based on specific Vonage call dispositions (e.g., "Left Voicemail").

Revenue Attribution: Build reports that link call volume and talk time directly to "Closed-Won" deals and revenue generation.

Unified Reporting: View your call center metrics alongside your sales and marketing KPIs in a single HubSpot dashboard.

Your CRM shouldn't be silent. Our integration pipes Vonage recordings, dispositions, and metrics back into HubSpot, driving better reporting and automation.

A Flexible Sync Architecture for Telephony

Our custom integrations are engineered for flexibility and scale, handling any business logic and data transformation you require.

Built for Your Business Process

Bi-directional & uni-directional sync, real-time & scheduled, custom triggers, and high-volume handling.

Bi-Directional & Uni-Directional Sync: Keep contacts aligned, push voice data one-way.
Real-time & Scheduled Syncs: Instant screen pops or nightly analytics.
Custom Sync Logic & Triggers: Rules that fit your exact process.
High-Volume Data Handling: Reliable for thousands of daily calls.

Comprehensive Object and Field Mapping

We map the data that matters, connecting your voice infrastructure directly to your customer database.

HubSpot

Vonage

Contacts
Companies
Activities (Calls)
Owners
Deals
Custom Properties

Contacts
Accounts
Call Logs / Recordings
Agents / Extensions
Active Calls (Context)
Call Disposition / Duration

Contacts Contacts
Companies Accounts
Activities (Calls) Call Logs / Recordings
Owners Agents / Extensions
Deals Active Calls (Context)
Custom Properties Call Disposition / Duration

Transparent, Project-Based Pricing

No surprises. Clear scope, clear acceptance tests. We believe in straightforward pricing so you know exactly what to expect before we begin.

A failed integration is more than a technical problem: it's a drain on time, budget, and morale. We are the specialists that leading companies like MetLife trust to handle their most mission-critical data flows. We don't rely on fragile connectors or simplistic platforms because we know they can't handle enterprise scale. Our approach is built on robust, custom development and a deep understanding of both HubSpot and the systems you need to connect it to. Partnering with us isn't just another attempt; it's an investment in certainty.

Why Integrate IQ?

Our four pillars for delivering successful outcomes on complex projects.

Mastery of Complexity

We thrive on custom API integrations, multi-system migrations, and “messy data” that makes others pause. Full support for standard and custom objects across your stack is table stakes for us.

Pragmatic Innovation

Real problems, shipped solutions. Our proprietary Smart Ramp apps were developed to fill gaps in HubSpot capabilities and solve real-world customer problems. The same practical mindset powers our HubSpot AI Accelerator: We focus on data readiness and shipped outcomes, not shiny features.

De-Risking the Process

Complex projects demand clarity. Our Smart Process runs on an 8-12 week cadence with stage gates, transparent deliverables, and clear pricing. That’s how we maintain a 98.5% customer retention rate.

The Expert You Call

We’re a developer-led team of integration engineers, solution architects, and technical PMs. Clients describe us simply: 'the folks you call when something seems impossible.'

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Check Out Our Case Studies

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Trusted by Leaders, Proven by Results

Trusted by High-Growth Companies

See why leaders at scaling companies partner with Integrate IQ's experts.

I've been working with Integrate IQ for over 2 years now. We've had several outside systems that we wanted integrated with our HubSpot instance. From project planning and scoping, through build, and after deployment support, the team at Integrate IQ has been exemplary to work with. They've delivered on all commitments, helped established reasonable time frames for deliverab…

Marohn, M

We've partnered with Integrate IQ for over five years to develop integrations between our complex and not-so-widely-known ERP. They understand HubSpot's strengths, weaknesses and limitations, and are able to easily adapt to our evolving needs. They had an ownership change a few years ago, but that did not impact their expertise/service. We really appreciate our relationship…

Craychee, A

Integrate IQ has been great to work with! As someone who can be intimidated when things get too technical, they made the process of outlining our integration very approachable and understandable. They're great to work with and built the integration that we asked for, and then continued to work with us to fine-tune the tool over time as we figured out exactly what we needed.

Lauren Little

Integrate has been fantastic to work with. They helped us implement our CRM, design a framework for our pipeline that works perfectly and they built out an integration between HubSpot and Netsuite which allows our data to flow seamlessly. They've been an invaluable partner in our growth.

Whipple, M

We worked with Integrate IQ on a complex integration and now we have a fantastic solution that makes HubSpot work even better!

Ben Donahower

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HubSpot Is the Platform. We Make It Perform

Why Businesses Trust Integrate IQ for a Smarter HubSpot Experience

Frequently Asked Questions

Our solution offers deeper customization, such as mapping custom call dispositions to specific HubSpot deal stages or triggering complex workflows that the native app may not support.

Yes. We sync a secure link to the recording and place it in the call activity on the HubSpot timeline, allowing for one-click review.

Absolutely. We map Vonage dispositions to HubSpot properties. If an agent marks a call "Interested," we can automatically create a Task or Deal in HubSpot.

Yes. When an inbound call hits Vonage, we use the Caller ID to look up the contact in HubSpot and "pop" the record for the agent immediately.

We use advanced matching logic (stripping special characters and formatting) to ensure the incoming call is associated with the correct existing HubSpot contact.

Unify Your Voice and Data Channels

Quit keeping your voice data in a silo. Schedule a discovery call to see how a unified HubSpot and Vonage system can increase agent efficiency and improve customer experience.