Custom system integrations play a crucial role in streamlining operations and facilitating data exchange across various platforms. However, as these integrations become more prevalent, they also introduce potential security risks that must be addressed proactively. This blog post outlines some essential best practices to secure data in transit, data at rest, and authentication mechanisms, ensuring the confidentiality, integrity, and availability of your organization’s sensitive information.

Securing Data in Transit

APIs (Application Programming Interfaces)

APIs form the backbone of digital communication, enabling seamless data exchange between applications and systems. However, they can also pose significant security risks if not properly secured. To mitigate these risks, you should employ the following strategies:

Encryption: Best practice is to mandate the use of HTTPS to encrypt all data transmitted between clients and servers. This ensures that any intercepted data during transmission remains unreadable and secure.

Authentication and Authorization: Robust authentication mechanisms like OAuth 2.0 and OpenID Connect should be implemented to validate API requests and ensure that only authorized entities can access sensitive data. API keys should be securely stored, rotated regularly, and have well-defined scopes to limit access strictly to authorized resources.

Rate Limiting and Monitoring: To prevent denial-of-service attacks, brute-force attempts, and other abuses, best practice is to implement rate-limiting mechanisms that cap the number of requests a user or service can make within a given time frame. Additionally, continuously monitoring API traffic for anomalies and suspicious activities will help you determine any places that might need improving or additional security.


Webhooks enable real-time data updates, making them indispensable for modern integrations. However, their asynchronous nature introduces potential security risks. To secure webhook integrations, employ the following measures:

Verification: Utilize cryptographic methods, such as HMAC (Hash-based Message Authentication Code) or digital signatures, to verify that the data received via webhooks originates from a trusted source. This validation is achieved by ensuring payloads are signed with a shared secret key known only to the sender and receiver.

SSL/TLS Encryption: All webhook communications should be secured using SSL/TLS protocols to encrypt the data being transmitted, ensuring that any intercepted data cannot be read or tampered with.

Replay Attack Prevention: Implement mechanisms to detect and prevent replay attacks, where an attacker attempts to re-transmit a previously valid webhook payload, such as a time based token or hash.

SFTP (Secure File Transfer Protocol)

For secure file transfers, rely on SFTP, which utilizes the SSH (Secure Shell) protocol to encrypt all data transmitted over the network. To enhance the security of SFTP integrations, employ the following practices:

Strong Authentication: Enforce the use of key-based authentication and strong, complex passwords. Regularly update and rotate access credentials, including SSH keys to mitigate risks from stolen or compromised credentials.

Secure Configuration: SFTP servers should be configured securely, disabling outdated protocols, using strong ciphers, and ensuring they are patched and up-to-date with the latest security updates.

Restricted Access: Tightly control access to SFTP servers, with only authorized personnel granted access based on their roles and the principle of least privilege. Only allowing connections from certain IP addresses, also known as whitelisting, is also a good way to further restrict access to the machine.

Securing Data at Rest


Protecting data at rest is equally crucial to maintaining the confidentiality and integrity of sensitive information.  Below are some examples of encryption measures that can be taken:

Disk Encryption: All servers and storage systems housing sensitive data should be encrypted at the disk level using industry-standard encryption technologies like BitLocker or LUKS. This ensures that even in the event of physical access to the storage media, the data remains protected and unreadable.

Database Encryption: Apply encryption or tokenization directly to sensitive data before storing it in your databases. Utilize strong encryption standards such as AES-256 and follow industry best practices for key management.

Access Controls

Restricting access to sensitive data is a fundamental security principle. These are some access control measures to take into consideration when architecting a solution:

Least Privilege: Implement role-based access controls (RBAC) to ensure that only authorized personnel have access to sensitive data based on their roles and responsibilities, and nothing more.

Multi-Factor Authentication (MFA): Mandate the use of multi-factor authentication for all administrative and privileged access to critical systems and data repositories such as a hardware security key, or a time-based one-time password (TOTP) application, adding an extra layer of security beyond traditional username and password authentication.

Audit Trails: Detailed audit logs should be maintained, recording who accessed what data and when. These logs should be regularly reviewed to detect and investigate any unauthorized or suspicious access attempts.

Data Masking

In scenarios where sensitive data needs to be accessed or viewed, such as in development and testing environments, employ data masking techniques to obfuscate portions of the data, protecting it from unauthorized or accidental exposure.

Regular Security Audits and Compliance

Conduct regular internal and external security audits to identify and mitigate potential vulnerabilities in your systems and processes. These audits are supplemented by compliance checks against industry standards and regulatory frameworks, such as GDPR, HIPAA, PCI-DSS, and SOC 2, to ensure your data handling practices align with legal and industry requirements.

Employee Training and Awareness

While technical controls are essential, we recognize that our employees are the first line of defense against potential security threats. Prioritize regular security awareness training programs to educate your workforce on recognizing and responding to phishing attempts, social engineering tactics, and other cyber threats. Additionally, emphasize the importance of following secure data handling practices, such as using approved security tools and reporting any suspected security incidents promptly.

About Integrate IQ 

At Integrate IQ, we remain vigilant and continuously adapt our security strategies to address emerging threats and evolving best practices. We understand that securing custom system integrations is an ongoing process that requires a multi-layered approach encompassing robust technical controls, rigorous processes, and a strong security-conscious culture.

By implementing these comprehensive security measures, organizations can significantly enhance the security posture of their custom system integrations, safeguarding sensitive data, and maintaining the trust and confidence of their stakeholders. Remember, security is not a one-time effort but a continuous journey of improvement and vigilance.