HubSpot Diamond Solutions Partner
HubSpot and Chargebee Integration: Unify Revenue Data to Reduce Churn & Drive Growth
Break down the silos between your GTM and finance teams. Our integration syncs Chargebee and HubSpot to give you a complete, real-time view of the customer lifecycle.
Turn Your Chargebee Subscription Data into Action
Your Chargebee account holds the most critical data about your business's health: who your customers are, what they pay for, and when they renew. By syncing this data into HubSpot, you can transform it from a financial record into a proactive tool to automatically fight churn, identify expansion opportunities, and streamline your entire quote-to-cash process.
Automate Proactive Churn Prevention: Use Chargebee data like Subscription Renewal Date or failed payment alerts to automatically trigger retention campaigns and CSM tasks in HubSpot before churn happens.
Surface Expansion Revenue: Sync a customer's current plan, add-ons, and usage data to arm your sales and success teams with the insights needed to pinpoint and close upsell opportunities.
Accelerate Quote-to-Cash: Automatically create new customer subscriptions in Chargebee when a deal is marked "Closed Won" in HubSpot, eliminating manual data entry and revenue leakage.
Your Chargebee account holds the most critical data about your business's health: who your customers are, what they pay for, and when they renew. By syncing this data into HubSpot, you can transform it from a financial record into a proactive tool to automatically fight churn, identify expansion opportunities, and streamline your entire quote-to-cash process.
Empower Your GTM Teams with a 360-Degree Customer View
Transform HubSpot into the command centre for your entire customer lifecycle. When your marketing, sales, and success teams have direct visibility into real-time subscription and billing data from Chargebee, they can engage with customers more intelligently, personally, and effectively at every stage.
Enable Context-Aware Conversations: Give your sales and success reps a customer's full subscription history, MRR, plan details, and payment status directly on their HubSpot record.
Execute Hyper-Targeted Campaigns: Build powerful HubSpot marketing segments based on Chargebee data like subscription plan, trial status, or renewal date to drive upgrades and feature adoption.
Create a Single Source of Truth for Reporting: Combine HubSpot's campaign and pipeline data with Chargebee's MRR and churn data to build comprehensive dashboards that track the full revenue funnel.
Transform HubSpot into the command centre for your entire customer lifecycle. When your marketing, sales, and success teams have direct visibility into real-time subscription and billing data from Chargebee, they can engage with customers more intelligently, personally, and effectively at every stage.
A Flexible Sync Architecture for Your Subscription Business
Our custom integrations are engineered for flexibility and scale, handling any business logic and data transformation you require.
Built for Your Business Process
Every subscription model has unique plans, billing cycles, and churn signals. Off-the-shelf connectors lack the flexibility to handle this complexity. Our integration is custom-built to map to your exact subscription logic, ensuring your GTM teams have the precise data they need to act.
- Bi-Directional & Uni-Directional Sync: Keep customer and deal data aligned across both platforms, while ensuring a secure, one-way flow of sensitive financial data from Chargebee to HubSpot.
- Real-time & Scheduled Syncs: Get instant updates for critical subscription events like cancellations or upgrades, and use scheduled syncs for high-volume invoice and payment data.
- Custom Sync Logic & Triggers: Implement powerful rules, such as enrolling a user in an onboarding workflow only after their Subscription Status in Chargebee changes from "in_trial" to "active."
- High-Volume Data Handling: Our architecture is engineered to scale, reliably managing thousands of subscriptions and millions of transactions for high-growth businesses.
Comprehensive Object & Field Mapping
We provide a deep, object-level sync that goes far beyond basic contact mapping to give you a true 360-degree view of your subscribers.
HubSpot
ChargeBee
- Contacts
- Companies
- Deals
- Custom Objects
- Leads/Contacts
- Accounts
- Opportunities
- Custom Objects
- Contacts Leads/Contacts
- Companies Accounts
- Deals Opportunities
- Custom Objects Custom Objects
Why Integrate IQ?
Our four pillars for delivering successful outcomes on complex projects.
Mastery of Complexity
We thrive on custom API integrations, multi-system migrations, and "messy data" that makes others pause. Full support for standard and custom objects across your stack is table stakes for us.
Pragmatic Innovation
Real problems, shipped solutions. Our proprietary Smart Ramp apps were developed to fill gaps in HubSpot capabilities and solve real-world customer problems. The same practical mindset powers our HubSpot AI Accelerator: We focus on data readiness and shipped outcomes, not shiny features.
De-Risking the Process
Complex projects demand clarity. Our Smart Process runs on an 8-12 week cadence with stage gates, transparent deliverables, and clear pricing. That's how we maintain a 98.5% customer retention rate.
The Expert You Call
We're a developer-led team of integration engineers, solution architects, and technical PMs. Clients describe us simply: 'the folks you call when something seems impossible.'
Trusted by High-Growth Companies
See why leaders at scaling companies partner with Integrate IQ's experts.
Frequently Asked Questions
While native connectors are good for basic data sharing, our solution provides a much deeper, more flexible sync. We specialize in creating a custom Subscription object in HubSpot that mirrors all your Chargebee data (including custom fields) and allows for complex, bi-directional workflows that are critical for managing the entire customer lifecycle.
Yes. This is the core of our integration. We create and maintain a custom Subscription object in HubSpot tied to your contacts and companies. This object syncs key fields like MRR, Plan ID, Subscription Status (e.g., Active, Trial, Canceled), Next Renewal Date, and more, making this data available for reporting, automation, and segmentation.
Absolutely. Our implementation process includes a full historical data sync of your customers and their subscription histories. This ensures your HubSpot portal has a complete, 360-degree view of every customer from day one, allowing you to immediately act on renewal and expansion opportunities.
Yes. When a payment fails in Chargebee, we can instantly trigger a "Payment Recovery" workflow in HubSpot. This multi-step process can include sending personalized emails from the assigned customer success manager, creating a task for them to call the customer, and sending internal notifications, significantly improving your payment recovery rate.
Get Your Free HubSpot Consultation!
Schedule a consultation with our integration experts to see how connecting Chargebee and HubSpot gives your GTM teams the real-time data they need to accelerate your revenue.