Integration Guide 8 min read

How to Set Up the HubSpot Teamwork Integration (and Automate Your Deal-to-Delivery Handoff)

Teamwork

The HubSpot Teamwork integration connects your CRM pipeline directly to your project delivery platform. When a deal closes in HubSpot, your delivery team no longer waits for someone to manually create the project, assign tasks, and send a Slack message. The connection between the two tools handles it automatically.

Teamwork.com built a native app for HubSpot that covers a solid range of use cases CRM cards, workflow automations, and project data sync back to deal records.

It works well for teams with straightforward setups. But agencies and professional services firms running high-volume delivery often hit specific ceilings: the Grow plan requirement, the manual Project ID mapping, and the absence of true bi-directional data sync.

We’re Integrate IQ, a HubSpot Diamond Solutions Partner with custom integration accreditation. We’ve built integrations across 300+ platforms including custom CRM-to-project-management connections for agencies that needed more than the native app could deliver. This guide covers both paths.

What the HubSpot Teamwork Integration Does

Four distinct capabilities come with the native Teamwork.com-HubSpot connection. Each one addresses a different part of the sales-to-delivery workflow.

 

Capability What It Does Available On
CRM Cards Create or link Teamwork tasks, projects, and time logs directly from HubSpot Contact, Company, Deal, or Ticket records All connected plans
HubSpot Workflow Actions Auto-create Teamwork clients, projects, or tasks when deal stage changes or other HubSpot triggers fire Grow plan and above
Get Project Data Workflow Pull Teamwork project health, profitability, and custom fields into HubSpot deal properties for unified reporting Grow plan and above
Teamwork Automations Trigger Teamwork task/project actions (create, update) when HubSpot deal pipeline stage changes Grow plan and above

 

Important: The full integration including workflow actions and project data sync requires a Teamwork.com Grow plan or above. Teams on lower Teamwork tiers can install the app but won’t get access to workflow automation features. Check your plan before investing time in the setup.

How to Set Up the HubSpot Teamwork Integration (Step-by-Step)

Step 1: Install the App

  1. Go to HubSpot Marketplace. Click the Marketplace icon in your HubSpot account’s top navigation. Search for ‘Teamwork.com’ and select the app.
  2. Choose your HubSpot account and review the data scope. Check the agreement box and click Connect app.
  3. Enter your Teamwork.com credentials in the login screen. Select the Teamwork.com account you want to link. The integration activates for all paid Teamwork users on your site.

Step 2: Use CRM Cards to Create Tasks and Projects from HubSpot

Once connected, a Teamwork.com card appears in the right panel of your HubSpot Deal, Contact, Company, or Ticket records.

  1. Open a Deal record in HubSpot. Scroll to the Teamwork.com CRM card on the right side panel.
  2. Click Actions to create a new project from scratch, create from a template, link an existing project, create a new task, link an existing task, or log time.
  3. Fill in the item details and click Create. The created item appears in the CRM card and links back to your Teamwork.com project automatically.

Permission note: You must be a member of the Teamwork.com project and have ‘add tasks’ permissions to create tasks via HubSpot. Private Teamwork task lists don’t appear in HubSpot’s workflow builder a known limitation that trips up admins expecting to automate against private lists.

Step 3: Automate Project Creation with HubSpot Workflows

This is where the integration earns its place for professional services teams. You can trigger Teamwork project creation automatically when a deal reaches a specific pipeline stage.

  1. In HubSpot, go to Automation > Workflows. Click Create workflow > From scratch. Select Deal-based.
  2. Set your trigger: e.g., Deal Stage is ‘Closed Won’.
  3. Add a workflow action: Scroll to Connected Apps > Teamwork.com Workflows. Select Create Project (from template). Choose the project template you want to use and map the relevant deal properties to project fields.
  4. Click Review and publish. Turn on the workflow.

From this point, every deal that hits ‘Closed Won’ spins up a templated Teamwork project with task lists, assignees, and timelines pre-populated without anyone lifting a finger.

Step 4: Pull Teamwork Project Data into HubSpot Deal Properties

The ‘Get Project Data’ workflow lets you surface Teamwork project health, completion status, and profitability directly on the HubSpot deal record. The setup requires a few extra steps.

  1. Create custom deal properties in HubSpot for each Teamwork field you want to sync for example, ‘Project Health’, ‘Project Profitability’, ‘Project ID’. Go to Settings > Data Management > Properties > Create property. Set object type to Deal.
  2. Get the Project ID from Teamwork. Open the project in Teamwork.com. The Project ID is in the URL: e.g., yoursitename.teamwork.com/app/tasklists/1939470/list the ID is 1939470.
  3. Paste the Project ID into the HubSpot deal record in the custom Project ID property you created.
  4. Build a HubSpot workflow triggered by ‘Project ID is known’. Add the Teamwork.com ‘Get Project Data’ action. Map the output values to your custom deal properties using ‘Copy property value’ actions.

Limitation: The Project ID must be manually entered on each deal. There’s no auto-population. For teams managing dozens of projects a month, this manual step becomes a bottleneck. It’s the single most common reason agencies move to a custom integration.

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What the Native Integration Cannot Do

 

Limitation Impact
Grow plan required Teams on lower Teamwork tiers can’t use workflow automation or project data sync the two most valuable features
Manual Project ID entry No automatic linking between HubSpot deals and Teamwork projects someone has to copy/paste IDs for the Get Project Data sync to work
Private task lists blocked Private Teamwork task lists can’t be selected in HubSpot’s workflow builder, forcing teams to make lists public or restructure their Teamwork setup
No contact/company data sync The integration doesn’t sync HubSpot contact or company data to Teamwork client records you can link objects, but there’s no live data sync
No custom field mapping depth You can map deal properties to project fields via workflow, but complex multi-field or conditional mapping isn’t possible natively

 

Use Cases for Agencies and Professional Services Firms

Deal Close Triggers Template-Based Project Creation

A digital agency closes a website build deal in HubSpot. The workflow fires: a Teamwork project spins up from the ‘Website Build’ template complete with task lists for discovery, design, development, and QA, with team members pre-assigned based on the service type on the deal. The project manager gets notified. The client receives an onboarding email from HubSpot. No manual handoff. For agencies running 15-20 new projects a month, this automation alone saves 3-5 hours per week of project setup time.

Time Logging Linked to Client Billing

Account managers at a managed services firm log time directly to Teamwork.com projects from within HubSpot deal records using the CRM card. When the Teamwork project data syncs to HubSpot via the Get Project Data workflow, the deal record shows current billable hours alongside the original deal value giving finance and account teams a live view of profitability per client without switching tools.

Client Onboarding Sequence Triggered by Deal Stage

When a professional services deal moves to ‘Contract Signed’, a HubSpot workflow creates a Teamwork onboarding project from a template, enrolls the contact in a HubSpot onboarding email sequence, and assigns a kickoff task to the account manager all without manual intervention. The client experiences a fast, consistent onboarding every time.

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What to Expect from a Custom HubSpot Teamwork Build

When teams outgrow the native connector usually because of the Project ID bottleneck, the need for automatic deal-to-project linking, or complex template logic a custom integration on the Teamwork API and HubSpot API solves it cleanly.

  1. Weeks 1-2: Discovery. Map which HubSpot deal properties need to create which Teamwork project fields. Define project template selection logic e.g., ‘if deal type = Retainer, use the Monthly Retainer template; if deal type = Project, use the Fixed-Scope template’.
  2. Weeks 3-4: API Build and Sandbox. Build the deal-close trigger, template selection logic, and project creation against Teamwork’s API. Test against real deal data shapes.
  3. Weeks 5-6: UAT. Your project management lead and ops team validate that projects are created correctly, fields map as expected, and the Get Project Data sync populates deal properties automatically.
  4. Weeks 7-8: Go-Live and Monitoring. Production deployment with active monitoring included. No surprise invoices for post-launch sync issues.

We’ve processed over 20 billion records annually across 300+ platform integrations. See how our integration process works.

For teams also evaluating HubSpot Asana integration, HubSpot Monday.com integration, or HubSpot Jira integration, we scope those the same way.

Tim Ritchie

Tim Ritchie

CEO of Integrate IQ

An admitted HubSpot fanboy, Tim has been in the HubSpot ecosystem as a consumer of the platform from the beginning. Tim believes that Message IQ’s success begins and end with the success of our customers and partners.

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Frequently Asked Questions

FAQ: HubSpot Teamwork Integration

Yes. Teamwork.com built a native app available in the HubSpot Marketplace. It supports CRM card-based project and task creation, HubSpot workflow actions to trigger Teamwork project creation, and a Get Project Data workflow for syncing project health back to HubSpot deal records. The full feature set requires a Teamwork.com Grow plan or above.

Yes, using HubSpot Workflow actions. Set a Deal-based workflow trigger (e.g., Deal Stage is 'Closed Won'), add a Teamwork.com workflow action to create a project from a chosen template, and map deal properties to project fields. The workflow fires automatically whenever a deal hits the trigger stage. Private Teamwork task lists can't be targeted in the workflow builder only public lists are selectable.

Yes, using the 'Get Project Data' workflow action. Create custom deal properties in HubSpot, then set up a workflow that uses the Teamwork Get Project Data action to pull project health, profitability, and other fields into those properties. The Project ID must be manually entered on the HubSpot deal record first there's no automatic linking between deals and projects in the native integration.

The basic CRM card connection works on all connected Teamwork plans. Workflow automation features including auto-creating projects from HubSpot deal stage changes and the Get Project Data sync require a Teamwork.com Grow plan or above. Teams on starter or free Teamwork tiers won't have access to these automation features.

Yes. The Teamwork.com CRM card inside HubSpot lets users create time logs directly on any HubSpot Deal, Contact, Company, or Ticket record. The time log links to the associated Teamwork project. Users must have the relevant Teamwork profile permissions to log time.

The main limitations are:
(1) requires a Teamwork Grow plan,
(2) the Project ID must be manually entered on each deal for the Get Project Data sync to work there's no automatic deal-to-project association,
(3) private Teamwork task lists aren't available in HubSpot's workflow builder, and
(4) there's no native contact or company data sync between the two platforms.

A custom build makes sense when you need automatic deal-to-project linking without manual Project ID entry, conditional template selection based on deal properties, complex field mapping between HubSpot deal data and Teamwork project fields, or a two-way project status sync that keeps both systems updated in real time. Most custom builds IntegrateIQ delivers go live in 8 weeks.

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If your agency or services team closes deals in HubSpot and delivers in Teamwork.com, and your ops team is still manually creating projects every time a deal closes, that's a workflow problem with a clear solution. Tell us what your deal-to-delivery process looks like and we'll scope the right build for it. See how our integration process works, or start the conversation with our team. We're a HubSpot Diamond Solutions Partner with custom integration accreditation. 7 million fields synced daily. 98.5% client retention. View our full integrations directory.

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