HubSpot Diamond Solutions Partner

HubSpot + Mekari Qontak Integration: Omnichannel Messaging in Your CRM

Connect Mekari Qontak’s WhatsApp and omnichannel features to HubSpot. Centralize chat history, automate WhatsApp broadcasts, and empower agents with full customer context.

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98.5%

Client Retention

300+

Platforms Integrated

20B+

Fields Synced Annually

HubSpot Diamond Partner

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HubSpot Diamond Partner · Built for complex stacks

Calculate Your HubSpot Integration Cost

HubSpot’s app marketplace covers templated connections. ERPs, custom objects, legacy databases, and real-time bi-directional sync at scale are where we live. Every estimate below is scoped by Diamond Partner engineers who’ve already shipped your edge case.

Priced to your real scope

Two objects or twelve. One-way or two-way. Pricing scales with the actual work, never a flat-fee package padded for the average customer.

From $3,450 setup

Built by the team that quotes it

The senior engineers scoping your build are the same ones writing the field mappings, custom logic, and error handling. That’s why 98.5% of clients stay past year one.

98.5% client retention

Pattern-matched from 300+ builds

ERPs, billing platforms, legacy CRMs, custom databases — the data transformation patterns your team would burn weeks figuring out, we’ve already shipped to production.

300+ platforms · 20B+ fields

Standard on every build

Every estimate already includes all six

Bi-directional sync

One-way or two-way, built to your data flow

Granular field mapping

Every property mapped, validated, tested

Real-time + scheduled

Instant triggers and batched syncs together

Custom sync logic

Your business rules, written into the build

Error handling

Monitoring, alerts, retry logic baked in

Year 1 continuity

License, maintenance, ongoing support

Skip the quote chase

Build your estimate

60-second ballpark · 30-minute call for firm pricing · No back-and-forth

Empower Agents with Instant CRM Context

Give your support and sales agents the full picture. By syncing HubSpot data to Qontak, agents can personalize WhatsApp and chat interactions instantly, knowing exactly who they are talking to.

View HubSpot deal stages, owner information, and recent activities directly within the Qontak chat interface.

Eliminate manual contact creation by syncing new leads from WhatsApp or Instagram chats to HubSpot automatically.

Trigger Qontak broadcasts or template messages based on HubSpot contact properties or list membership.

Route incoming chats to specific agents in Qontak based on the HubSpot account owner.

Give your support and sales agents the full picture. By syncing HubSpot data to Qontak, agents can personalize WhatsApp and chat interactions instantly, knowing exactly who they are talking to.

Integrate IQ has consistently shown they can be trusted with even the most complex projects. I know our customers are in great hands and that the job will always get done right.

Kathleen Rush

Manager, Strategic Partner Development Team at HubSpot

Turn WhatsApp Conversations into Revenue

Your HubSpot CRM shouldn't be silent. Our integration pipes Qontak chat logs, message statuses, and agent activities back into HubSpot, driving better reporting and automation.

Sync WhatsApp chat transcripts to the HubSpot Activity Timeline for a complete, searchable communication history.

Trigger HubSpot workflows (e.g., "Create Ticket" or "Send Email") if a WhatsApp message remains unanswered for too long.

Build reports attributing revenue to specific WhatsApp campaigns or support interactions.

Update HubSpot Deal stages automatically when a customer replies with specific intent keywords in Qontak.

Your HubSpot CRM shouldn't be silent. Our integration pipes Qontak chat logs, message statuses, and agent activities back into HubSpot, driving better reporting and automation.

A Flexible Sync Architecture for Omnichannel

Our custom integrations are engineered for flexibility and scale, handling any business logic and data transformation you require.

Built for Your Business Process

Messaging is high-velocity. We build your sync logic to handle high-volume WhatsApp traffic without cluttering your CRM with irrelevant noise or personal chatter.

Bi-Directional & Uni-Directional Sync: Keep contact details aligned or push message logs one-way
Real-time & Scheduled Syncs: Instant visibility or nightly batches for analytics
Custom Sync Logic & Triggers: Sync only tagged Sales/Support chats
High-Volume Data Handling: Thousands of daily chats without API limits

Comprehensive Object and Field Mapping

We map the data that matters, connecting your chat channels directly to your customer database.

HubSpot

Mekari Qontak

Contacts
Companies
Activities (Chats)
Workflows
Deals
Owners

Contacts / Customers
Companies
Message Logs / Room Transcripts
Broadcast Templates
Chat Intent / Context
Agents

Contacts Contacts / Customers
Companies Companies
Activities (Chats) Message Logs / Room Transcripts
Workflows Broadcast Templates
Deals Chat Intent / Context
Owners Agents

Transparent, Project-Based Pricing

No surprises. Clear scope, clear acceptance tests. We believe in straightforward pricing so you know exactly what to expect before we begin.

A failed integration is more than a technical problem: it's a drain on time, budget, and morale. We are the specialists that leading companies like MetLife trust to handle their most mission-critical data flows. We don't rely on fragile connectors or simplistic platforms because we know they can't handle enterprise scale. Our approach is built on robust, custom development and a deep understanding of both HubSpot and the systems you need to connect it to. Partnering with us isn't just another attempt; it's an investment in certainty.

Why Integrate IQ?

Our four pillars for delivering successful outcomes on complex projects.

Mastery of Complexity

We thrive on custom API integrations, multi-system migrations, and “messy data” that makes others pause. Full support for standard and custom objects across your stack is table stakes for us.

Pragmatic Innovation

Real problems, shipped solutions. Our proprietary Smart Ramp apps were developed to fill gaps in HubSpot capabilities and solve real-world customer problems. The same practical mindset powers our HubSpot AI Accelerator: We focus on data readiness and shipped outcomes, not shiny features.

De-Risking the Process

Complex projects demand clarity. Our Smart Process runs on an 8-12 week cadence with stage gates, transparent deliverables, and clear pricing. That’s how we maintain a 98.5% customer retention rate.

The Expert You Call

We’re a developer-led team of integration engineers, solution architects, and technical PMs. Clients describe us simply: 'the folks you call when something seems impossible.'

Schedule a Consultation

Check Out Our Case Studies

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How a 95-Year Financial Institution Accelerated Loan Processing with Integrate IQ

How a Lawn & Tree Care Leader Unified Systems and Scaled Smarter with Integrate IQ

How a Northwest Construction Supplier Unified Sales Data with Integrate IQ

How a Premium Dog Care Brand Unleashed Growth with Integrate IQ

How a Leading Lawn Care Company Streamlined Operations and Grew Smarter with Integrate IQ

Trusted by Leaders, Proven by Results

Trusted by High-Growth Companies

See why leaders at scaling companies partner with Integrate IQ's experts.

I've been working with Integrate IQ for over 2 years now. We've had several outside systems that we wanted integrated with our HubSpot instance. From project planning and scoping, through build, and after deployment support, the team at Integrate IQ has been exemplary to work with. They've delivered on all commitments, helped established reasonable time frames for deliverables, and kept lines of communication open.

Marohn, M

We've partnered with Integrate IQ for over five years to develop integrations between our complex and not-so-widely-known ERP. They understand HubSpot's strengths, weaknesses and limitations, and are able to easily adapt to our evolving needs. They had an ownership change a few years ago, but that did not impact their expertise/service. We really appreciate our relationship with IIQ and recommend them to anyone looking to embed HubSpot deeper into their organization's systems.

Craychee, A

Integrate IQ has been great to work with! As someone who can be intimidated when things get too technical, they made the process of outlining our integration very approachable and understandable. They're great to work with and built the integration that we asked for, and then continued to work with us to fine-tune the tool over time as we figured out exactly what we needed.

Lauren Little

Integrate has been fantastic to work with. They helped us implement our CRM, design a framework for our pipeline that works perfectly and they built out an integration between HubSpot and Netsuite which allows our data to flow seamlessly. They've been an invaluable partner in our growth.

Whipple, M

We worked with Integrate IQ on a complex integration and now we have a fantastic solution that makes HubSpot work even better!

Ben Donahower

Schedule Your Integration Discovery Call

HubSpot Is the Platform. We Make It Perform

Why Businesses Trust Integrate IQ for a Smarter HubSpot Experience

Frequently Asked Questions

Yes. We can connect HubSpot Workflows to the Qontak API to send approved WhatsApp Template Messages (HSM) based on triggers like "Form Filled" or "Deal Moved."

Typically, we sync a secure link to the media file within the activity log on the HubSpot timeline, keeping your storage clean while preserving access.

We use the phone number as the unique identifier. We handle formatting differences (e.g., +62 vs. 08) to ensure the chat logs attach to the correct record.

Yes. Since Mekari Qontak unifies these channels, we can sync conversations from Instagram and Facebook just like WhatsApp messages.

Absolutely. We can use HubSpot data (like "City" or "Industry") to route the incoming Qontak chat to the correct agent or division.

Unify Your Messaging and CRM

Eliminate the disconnect between your chat apps and your customer records. Schedule a discovery call to see how a unified HubSpot and Mekari Qontak system can improve response times and sales visibility.