HubSpot Diamond Solutions Partner

HubSpot & Aircall Integration: Log Every Call, Close More Deals

Connect your cloud phone system directly to your CRM. This integration syncs Aircall’s call data, recordings, and SMS into HubSpot, giving your GTM teams a complete view of every conversation.

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98.5%

Client Retention

300+

Platforms Integrated

20B+

Fields Synced Annually

HubSpot Diamond Partner

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Discover how top companies use their CRM to power marketing, sales & growth. No spam. No sales pitch. Just expert insights from certified HubSpot professionals.

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Empower Your Sales Team with a CTI in HubSpot

Stop forcing your sales reps to toggle between tabs. This integration embeds Aircall’s powerful CTI (Computer Telephony Integration) dialer directly within HubSpot, streamlining workflows and boosting productivity.

Click-to-Call from Any Record: Make outbound calls instantly by clicking any phone number inside a HubSpot contact, company, or deal record.

Get Instant Context with Insight Cards: When a call comes in, Aircall’s Insight Card pops up with critical HubSpot data like the contact's name, owner, and associated deals or tickets, so you always have the right context.

Boost Outbound Efficiency: Use Aircall's Power Dialer to automatically call contacts from any HubSpot list, dramatically increasing call volume and sales rep productivity.

Log All Call Activity: Automatically log every call, text, recording, and voicemail to the correct HubSpot contact timeline, creating a single source of truth for all communications.

Integrate IQ has consistently shown they can be trusted with even the most complex projects. I know our customers are in great hands and that the job will always get done right.

Kathleen Rush

Manager, Strategic Partner Development Team at HubSpot

Supercharge Service Hub with Unified Call Data

Give your support agents the tools they need to resolve issues faster. By syncing Aircall and Service Hub, you provide a seamless experience for both your agents and your customers.

Automatically Create Service Tickets: Configure the integration to automatically create a new HubSpot ticket for every call, ensuring no customer query is ever lost.

Sync Call Recordings for Quality Assurance: Attach call recordings and transcriptions to tickets, allowing managers to review customer interactions, coach reps, and ensure service quality.

Route Calls Intelligently: Use Aircall's IVR to route inbound callers to the correct team. With the HubSpot integration, you can even route high-priority customers or open deals directly to their dedicated account manager.

Trigger Automated Follow-ups: Use call outcomes and Aircall tags to trigger HubSpot workflows. Automatically send a follow-up email or a satisfaction survey the moment a support call ends.

Give your support agents the tools they need to resolve issues faster. By syncing Aircall and Service Hub, you provide a seamless experience for both your agents and your customers.

A Flexible Sync Built for Your RevOps Process

Our custom integrations are engineered for flexibility and scale, handling any business logic and data transformation you require.

Built for Your Business Process

The standard Aircall connector is great for logging calls, but it lacks the deep, custom logic that scales with your business. We build a robust integration that maps to your unique workflows, whether that's for sales, service, or operations.

Bi-Directional & Uni-Directional Sync: We configure a two-way sync for your contacts, ensuring your HubSpot CRM and Aircall directory are always identical. Call activities are synced one-way from Aircall to HubSpot to maintain a clean activity timeline.
Real-time & Scheduled Syncs: All calls, SMS messages, and contact updates are synced in real-time. This means your HubSpot data is always accurate, allowing for instant workflow triggers and reporting.
Custom Sync Logic & Triggers: We build rules the native connector can't handle. Only create a ticket for calls to your "Support" line. Automatically create a new Deal if a call is tagged "New Opportunity" by a sales rep. Trigger an SMS from Aircall via a HubSpot workflow.
High-Volume Data Handling: For high-volume call centers, data integrity is everything. Our integration is built to handle thousands of calls per day without the data gaps or logging failures that can plague simpler connectors.

Comprehensive Object & Field Mapping

We ensure seamless data integration between HubSpot and Aircall by mapping call activities, contacts, and custom fields to deliver a complete view of communication history and enhance sales and support efficiency.

HubSpot

Aircall

Contacts
Companies
Deals
Tickets
Engagements (Calls, SMS)
Owners
Custom Properties

Contacts
(Associated via Contact)
(Associated via Contact/Call Log)
Tickets (Created from calls)
Calls, SMS, Voicemails, Recordings
Users / Call Owners
Call Tags & Notes

Contacts Contacts
Companies (Associated via Contact)
Deals (Associated via Contact/Call Log)
Tickets Tickets (Created from calls)
Engagements (Calls, SMS) Calls, SMS, Voicemails, Recordings
Owners Users / Call Owners
Custom Properties Call Tags & Notes

Transparent, Project-Based Pricing

No surprises. Clear scope, clear acceptance tests. We believe in straightforward pricing so you know exactly what to expect before we begin.

A failed integration is more than a technical problem: it's a drain on time, budget, and morale. We are the specialists that leading companies like MetLife trust to handle their most mission-critical data flows. We don't rely on fragile connectors or simplistic platforms because we know they can't handle enterprise scale. Our approach is built on robust, custom development and a deep understanding of both HubSpot and the systems you need to connect it to. Partnering with us isn't just another attempt; it's an investment in certainty.

Why Integrate IQ?

Our four pillars for delivering successful outcomes on complex projects.

Mastery of Complexity

We thrive on custom API integrations, multi-system migrations, and “messy data” that makes others pause. Full support for standard and custom objects across your stack is table stakes for us.

Pragmatic Innovation

Real problems, shipped solutions. Our proprietary Smart Ramp apps were developed to fill gaps in HubSpot capabilities and solve real-world customer problems. The same practical mindset powers our HubSpot AI Accelerator: We focus on data readiness and shipped outcomes, not shiny features.

De-Risking the Process

Complex projects demand clarity. Our Smart Process runs on an 8-12 week cadence with stage gates, transparent deliverables, and clear pricing. That’s how we maintain a 98.5% customer retention rate.

The Expert You Call

We’re a developer-led team of integration engineers, solution architects, and technical PMs. Clients describe us simply: 'the folks you call when something seems impossible.

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Check Out Our Case Studies

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Trusted by Leaders, Proven by Results

Trusted by High-Growth Companies

See why leaders at scaling companies partner with Integrate IQ's experts.

I've been working with Integrate IQ for over 2 years now. We've had several outside systems that we wanted integrated with our HubSpot instance. From project planning and scoping, through build, and after deployment support, the team at Integrate IQ has been exemplary to work with. They've delivered on all commitments, helped established reasonable time frames for deliverab…

Marohn, M

We've partnered with Integrate IQ for over five years to develop integrations between our complex and not-so-widely-known ERP. They understand HubSpot's strengths, weaknesses and limitations, and are able to easily adapt to our evolving needs. They had an ownership change a few years ago, but that did not impact their expertise/service. We really appreciate our relationship…

Craychee, A

Integrate IQ has been great to work with! As someone who can be intimidated when things get too technical, they made the process of outlining our integration very approachable and understandable. They're great to work with and built the integration that we asked for, and then continued to work with us to fine-tune the tool over time as we figured out exactly what we needed.

Lauren Little

Integrate has been fantastic to work with. They helped us implement our CRM, design a framework for our pipeline that works perfectly and they built out an integration between HubSpot and Netsuite which allows our data to flow seamlessly. They've been an invaluable partner in our growth.

Whipple, M

We worked with Integrate IQ on a complex integration and now we have a fantastic solution that makes HubSpot work even better!

Ben Donahower

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Frequently Asked Questions

The native integration provides fantastic core CTI features. Our custom solution expands on it by allowing advanced workflow logic, bi-directional syncing of all contacts (not just call-based syncs), and mapping Aircall data to custom objects or deals in HubSpot.

Yes. The integration logs 1:1 SMS and MMS messages from Aircall and attaches them to the correct HubSpot contact record. You can even trigger automated SMS messages via HubSpot workflows.

If a call comes from a number that isn't in your HubSpot database, Aircall's Insight Card will prompt the user. You can automatically create a new contact from the Aircall app, ensuring no new lead is lost.

Absolutely. Because all calls, outcomes, tags, and recordings are logged as HubSpot activities, you can use HubSpot's native reporting tools to build dashboards on sales rep performance, call volume, connect rates, and more.

See What a Truly Connected Phone System Looks Like

Ready to stop guessing and start knowing what's happening on your sales and support calls? Schedule a free discovery call. We'll map out your call data flow and show you exactly how to turn your conversations into reportable, actionable data.

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April 20, 2026